How to Fix: Arrow Keys Not Working in Excel

In this tutorial we’re going to have a look at how to fix the arrow keys when they’re not working correctly in Excel. We’ll see how to deal with the situation when the cursor stays ‘locked’ in one position and we’re unable to change the cell selection using the arrow keys.

Let’s get into it!

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How to Fix: Arrow Keys Not Working in Excel

If the arrow keys are not working as we’re used to, most probably the Scroll Lock is on. This is indicated in the bottom left corner, so you just need to have a look there and see whether it says ‘Scroll Lock’.

How to Fix Arrow Keys Not Working in Excel - the Scroll Lock is on

If that’s the case, then we need to turn the Scroll Lock off and there are two ways to do that:

The first is to look up the Scroll Lock key on your keyboard and turn it off there.

In case you can’t find the ‘Scroll Lock’ key on your keyboard, here’s the other way.

The Scroll Lock can be turned off on a virtual on-screen keyboard which can be found on every computer.

To display this on-screen keyboard, click on the Start button at the bottom left part of the taskbar and type in ‘On-Screen Keyboard’ into the search field. If you don’t see this search field, just start typing directly after clicking on the Start button.

How to Fix Arrow Keys Not Working in Excel - click on the Start button
How to Fix Arrow Keys Not Working in Excel - type in ‘On-Screen Keyboard’
How to Fix Arrow Keys Not Working in Excel - On-Screen Keyboard app

Press Enter and the virtual keyboard appears on the screen right away.

How to Fix Arrow Keys Not Working in Excel - virtual keyboard appears on the screen

Now just click on the Scroll Lock key to turn the Scroll Lock off, close the window with the keyboard and use the arrows to move freely around and in between the cells in the Excel spreadsheet again.

How to Fix Arrow Keys Not Working in Excel - click on the Scroll Lock key

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